Privacy Policy for LuxHomePro
1. Introduction LuxHomePro provides luxury apartment selection with a personal concierge service in Canada. This policy explains how data is used when you visit our site or contact our team.
2. Contact Details
LuxHomePro
4538 Calgary Trail, 45th Ave NW
Edmonton, AB T6H 5W6
Canada
Phone: +17807609707
Email: info@LuxHomePro.info Business Number: 778965423
3. Scope of This Policy This policy applies to all visitors, clients, and partners who interact with LuxHomePro through our website, email, phone, or in person.
4. Data We Collect We may collect name, phone number, email address, city, housing needs, and other details shared by you. We may also collect device data, browser type, and usage data.
5. How We Collect Data Data is collected when you fill out forms, request concierge support, call us, send email, or browse our site.
6. Purpose of Data Use We use data to provide apartment offers, manage concierge support, reply to requests, improve our services, and manage site use.
7. Legal Basis for Use We process data based on user consent, service need, legal duty, and valid interest related to our real estate services.
8. GDPR Compliance For users in the European Union, data is handled under the General Data Protection Regulation. You may request access, update, or erasure of your data. You may also limit or object to certain data use. Requests can be sent to our email address.
9. Data Sharing Data may be shared with property owners, service partners, or tech providers when needed for apartment search or concierge support. Data is not sold to third parties.
10. Data Storage Data is stored on secure servers in Canada or other regions where our service partners operate. Storage time depends on service needs and legal duty.
11. Data Security We use admin, tech, and physical steps to protect data from loss, misuse, or unauthorized access.
12. Cookies Policy Our site uses cookies and similar tools to improve user experience. Cookies help us study site traffic and user behavior. You may adjust browser settings to block or delete cookies. Some site features may not work well without cookies.
13. Types of Cookies Used We use essential cookies for site function, analytic cookies for usage review, and feature cookies to store user choices.
14. Third Party Tools We may use third party tools for analytics, hosting, and client support. These providers may access limited data only for service tasks.
15. User Rights Users may request access to their data, correction of errors, or removal of data when allowed by law. Users may also withdraw consent at any time.
16. Children’s Data Our services are not directed to children. We do not seek to collect data from minors.
17. Cross Border Data Transfer If data is moved outside Canada, we apply proper safeguards in line with privacy law.
18. Changes to This Policy This policy may be updated to reflect service or legal changes. The current version is available on our site.
19. Complaints If you have concerns about data use, you may contact us. You may also contact your local data authority if you are located in the European Union.
20. Consent By using our website or services, you agree to the terms of this Privacy Policy.